IT Support Technician- Auckland

IT v4

Due to company growth and an increasing internal demand for IT services, we are looking for a highly motivated team player with a broad range of IT skills to join a family-owned NZ company that has a friendly company culture.

About the role

As a Support Technician, based in Takapuna, you'll be part of a busy, highly productive and supportive team. You are responsible for onsite and remote technical support for our growing company.  As the first point of contact, your responsibilities include:

  • Managing incidents and support requests across a wide variety of matters including software, telecommunications and hardware matters
  • Installing, configuring and maintaining operation systems, application software, laptops and PC’s
  • Diagnosing and resolving configuration faults in the ICT systems

This role will suit either a recent IT graduate or a Level 1 Service Desk Analyst, who is a fast learner with a passion for exploring new technologies.  You will have strong organisational skills with the ability to prioritise tasks, have a great work ethic and be team player who has the ability to work autonomously.

Must Have Skills/Experience

  • Tertiary qualification in IT from a recognised New Zealand tertiary education provider
  • Excellent communication skills, both oral and written
  • Strong problem solving, analytical, and troubleshooting skills
  • Have a New Zealand Driver’s license

Desired Skills / Experience

  • Basic knowledge of Visual Basic, C# and SQL (T-SQL)
  • Experience in troubleshooting and deploying Windows OS desktop workstations
  • Understanding of Networking Principles (e.g. DNS, DHCP)
  • Understanding of switches, VPNs & remote access technology
  • Basic knowledge of virtual servers, Active Directory and Microsoft Exchange
  • Proficient in the Microsoft Office suite

If you are interested in this role and your skills and experience match then either email or click 'Apply' to submit your CV and cover letter. Clearly define in your cover letter why you would be a great candidate for this role and ensure you document your eligibility to work in New Zealand.

Please note that to be considered for this role you will need to hold a valid NZ Work Visa or NZ Citizenship/Residency, AND be here in New Zealand for face-to-face interviews.



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